A babywearing parent’s dream come true: a baby carrier store that carries the best of the best and offers free stuff too! As a mom who is always on a budget, I know how important it is to get the most bang for your buck and to find the best deal in town. That’s why at PAXbaby, I want to make sure that you always get what you want with a price tag that makes you happy!
Free product support by email! 100% price match guarantee 45 day return policy Free Shipping on all orders in the USA all the time!
Price Match Guarantee & Pricing
45 Day Return Policy
We want you to find a carrier you LOVE! For that reason, we offer a generous 45 day return policy! Refunds will be based on the condition of the item; items returned as “Open Box” (new condition and unworn with tags attached) will be refunded in full minus the original free shipping cost (approximately $10 in the USA) plus a 10% processing fee. Please note that woven wraps and items made from woven wraps returned as “Open Box” condition will be refunded in full minus the original free shipping cost (approximately $10 in the USA) plus a 20% processing fee. Customer will be responsible for return shipping on exchanges or returns. Damaged or defective items maybe be returned to PAXbaby for exchanged or store credit only. Please inspect your package upon arrival, and notify us within 15 days if your item is damaged or defective to be eligible for an exchange or store credit. Custom orders, previously loved carriers, worn, discounted or sale items, and “personal” items are non-returnable. Customers who meet a 25% return rate will be held to a NON return policy implemented; PAXbaby is a small family owned business and cannot support the unethical practice of “showrooming.” Please contact PAXbaby before sending us a package so we can be expecting it! A return authorization code will need to be written on the package or label so that we can expedite your refund or exchange. Returns will be reviewed and refunds issued within 3-5 business days of receiving your parcel back at PAXbaby HQ. Please note that the item must be received at PAXbaby HQ within 45 days of purchase to be eligible for a refund or exchange. Please inspect your package upon arrival, and contact us immediately if there are any issues requiring our attention. We cannot be held responsible for damage or flaws found after an item has been washed or worn. Any order placed using a coupon code or sale discount will be considered final once shipped. PAXpromotion orders are also final and returns may not be made on any part.